Frequently Asked Questions

A list of the most common questions that people have asked relating to the Bleskomat ATM. If you cannot find your questions here, please feel free to contact us directly.

What is a bitcoin ATM?

A physical device that allows customers to buy or sell bitcoin using fiat currency bank notes or coins. Typically, bitcoin ATMs are "one-way" with only the option to buy bitcoin.

What is the Lightning Network?

The Lightning Network is a second-layer network that uses the bitcoin blockchain as a settlement layer. Bi-directional payment channels are used to exchange value between counter-parties in a trustless way. Each node in the Lightning Network has the potential to route payments for other nodes in the network without knowing where the payment originated nor its final destination.

How does the Bleskomat ATM work?

The customer inserts fiat bank notes or coins into the Bleskomat ATM. They then push the button on the front of the machine. The screen will display a QR code which contains a signed URL. The customer uses a mobile wallet app to scan this QR code. Their app communicates with the Bleskomat platform, which converts the fiat amount to bitcoin (sats). The customer's app sends a Lightning invoice to the platform and then the platform pays it.

What mobile wallet apps are compatible with the Bleskomat ATM?

Any mobile wallet app that supports lnurl-withdraw is compatible with the Bleskomat ATM. You can also find a list of recommended mobile apps for new users.

Where do the bitcoins come from when operating a Bleskomat ATM?

The owner (operator) of the Bleskomat ATM is responsible to provide the bitcoin that they sell thru the device. The Bleskomat platform has support for several Lightning service providers as well as Lightning node software. The operator could already own the bitcoin that they want to sell, or they could buy bitcoin via an exchange and then send it to their Lightning service provider account or node.

Can I customize the color of my Bleskomat ATM?

For now, the Bleskomat ATM is available in matte black. In the near-term we will offer matte white as well. In the long-term we would like to support more color customization options.

What currencies are supported by the Bleskomat ATM?

Czech crowns (CZK), Euros (EUR), British pounds (GBP), Swiss francs (CHF)

How long is the warranty period for the Bleskomat ATM?

We offer a 1 year warranty. Please refer to the "PRODUCT WARRANTY" section of the Bleskomat ATM terms and conditions for details.

How long is the guaranteed support period for the Bleskomat ATM?

We offer a two year support period for the Bleskomat ATM firmware software. Please refer to the "OBLIGATIONS OF THE COMPANY" section of the Bleskomat ATM terms and conditions for details.

Why the name "Bleskomat"?

The Bleskomat ATM uses the Lightning Network to send instant, low-fee bitcoin payments. "Blesk" means "Lightning" and "bankomat" means "ATM" in Czech language. So we combined these words to create the name "Bleskomat".

Is it possible to pay with bitcoin?

Yes. In fact, we only accept bitcoin as payment.

Does the Bleskomat ATM support other cryptocurrencies?

No, the Bleskomat ATM works exclusively with bitcoin. And we do not have plans to support any other cryptocurrency.

Still have questions?

Contact us by email and we will do our best to answer any remaining questions that you might have:

info@bleskomat.com